pluug Terms of Use
Effective: 3/14/25
These Terms of Use (“Terms”) govern the use of the cannabis deal aggregation and metasearch platform (the “Service”) that pluug.io (“pluug,” “us,” or “we”) makes available to an individual consumer (“you” or “your”) via our web-based application, currently accessible at www.pluug.io (the “Website”). In the future, the Service will also be available via our pluug mobile application in the Apple App Store and Google Play Store (the “pluug App”), and these Terms will apply to such use upon its availability. The Service may also be accessed through a dispensary’s or brand’s (“Commercial User’s”) website integrated with pluug’s technology. By accessing or using the Service, the Website, or the pluug App (once available), you agree to comply with and be bound by these Terms, which constitute a legally binding agreement between you and pluug.io. You represent that you are at least 21 years of age, or at least 18 years of age with a valid medical cannabis card where required by law in your jurisdiction, and that you are legally competent to enter into this agreement. If you do not agree to these Terms, you must not use the Service, the Website, or the pluug App (once available).
THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT IMPACT YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES.
1. Description of Service
pluug.io is a metasearch platform that aggregates publicly available cannabis deals and products from various dispensary websites and e-commerce platforms. The Service provides a curated marketplace where consumers can discover and compare deals from multiple dispensaries in jurisdictions where cannabis is legally permitted. We operate exclusively in legal recreational and medical jurisdictions with licensed dispensaries and brands. As a deal aggregation and visibility platform, we benefit dispensaries and brands by driving revenue and traffic to their product pages, increasing their exposure, and connecting them with a wider audience of potential customers. We do not sell or fulfill any cannabis products directly; all transactions are processed and fulfilled by the respective dispensaries.
2. Account Management
To access certain features of the Service (e.g., receiving deal alerts and setting deal shopping preferences), you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials (e.g., password) and for all activities under your account. You must notify us immediately at yo@pluug.io if you suspect unauthorized use of your account. pluug reserves the right to suspend or terminate your account if you violate these Terms or for any other reason at our discretion. You may delete your account by contacting us at yo@pluug.io, subject to any obligations accrued prior to deletion.
3. User-Generated Content
You may submit, upload, or contribute content to the Service (e.g., reviews, ratings, comments). By submitting content, you grant pluug.io a worldwide, non-exclusive, royalty-free license to use, modify, publish, display, and distribute such content across the Service. You represent and warrant that your content is lawful, does not infringe on third-party intellectual property rights, and complies with applicable laws. We reserve the right to remove any content that violates these Terms or our community guidelines.
4. pluug Intellectual Property
The Service, including its design, layout, logos, trademarks, and aggregated data presentation, is owned by pluug.io and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any part of the Service without our prior written consent, except as expressly permitted by these Terms.
5. Prohibited Conduct
You agree not to: (a) use the Service for any illegal purpose or in violation of applicable laws; (b) scrape, copy, or harvest data from the Service for commercial use; (c) submit false, misleading, or defamatory content; (d) harass, threaten, or impersonate others via the Service; (e) attempt to reverse-engineer, hack, or disrupt the Service; (f) circumvent any technical measures or access controls; or (g) interfere with other users’ enjoyment of the Service. Violation of these prohibitions may result in immediate termination of your access.
6. Third-Party Links
The Service may contain links to third-party websites or services not owned or controlled by pluug.io. We are not responsible for the content, privacy practices, or terms of use of these sites. Your use of third-party sites is at your own risk, and we encourage you to review their terms and privacy policies before proceeding.
7. Data Aggregation and Presentation
pluug.io aggregates publicly available cannabis deal data from e-commerce platforms and presents it in a user-friendly marketplace. We do not alter or manipulate the original data. Product images, descriptions, and deal information are displayed as sourced from their respective platforms. We strive to ensure accuracy but do not guarantee the timeliness or availability of aggregated data.
8. Point of Sale (POS) Handling
pluug.io does not handle point-of-sale (POS) transactions. All purchases, payments, and order fulfillment are managed by dispensaries and their respective e-commerce and POS providers. Our platform drives qualified traffic to dispensaries to increase their revenue.
9. Safe and Responsible Data Aggregation
pluug.io aggregates data efficiently and non-invasively, in accordance with applicable data protection and computer misuse laws. We space out requests to minimize impact on dispensaries’ websites, e-commerce platforms’ networks, and servers, adhering to responsible data usage practices.
10. Enhancing User Experience (UI/UX)
pluug.io aims to enhance the consumer shopping experience. By aggregating cannabis deal data in one place, we provide a cleaner, more intuitive user interface (UI) and user experience (UX) that makes it easier for users to discover and compare the best cannabis deals across multiple dispensaries. Our platform is designed to enrich the browsing experience, helping consumers find exactly what they need more efficiently.
11. Company Intentions
pluug’s sole intention is to create an aggregated cannabis deal marketplace that enhances the shopping experience for consumers while driving qualified traffic and revenue to dispensaries’ menu pages. By presenting cannabis deals in a more user-friendly way, we help customers find the best deals and, in doing so, increase exposure and sales for dispensaries and their respective e-commerce menus.
12. Publicly Available Data
The cannabis deal data displayed is publicly accessible from e-commerce platforms. pluug.io does not bypass login credentials, circumvent technical measures, or violate access controls.
13. User Eligibility and Age Requirements
Users must be at least 18 years of age and possess a valid medical cannabis card in jurisdictions where required by law to purchase or use cannabis-related products or services. In all cases, users must be at least 21 years of age to access or create an account on the Service. By using the Service, you represent and warrant that you meet these requirements and that your use complies with all applicable cannabis laws. pluug.io may request proof of age or eligibility at our discretion. Our sole intention is to create an aggregated cannabis deal marketplace that enhances the shopping experience for consumers while driving qualified traffic and revenue to dispensaries.
14. Attribution and Disclaimer
All cannabis deal data displayed on pluug.io is attributed to its original source. A disclaimer, visible on every page displaying deal data, clarifies that we aggregate publicly available data and do not claim management or ownership of it.
15. Terms of Use Compliance
pluug.io complies with the terms of use of platforms from which we aggregate data. We engage in responsible use of public data and seek partnerships with e-commerce platforms to enhance the user experience.
16. Traffic-Driving Platform
pluug.io serves as a marketing tool, driving qualified customers to dispensary e-commerce sites to broaden their visibility and increase sales, without involvement in payments, delivery, or order fulfillment.
17. Force Majeure
pluug.io shall not be liable for any failure or delay in performing the Service due to causes beyond our reasonable control, including natural disasters, strikes, government actions, or technical outages.
18. Service Modifications
pluug.io reserves the right to modify, update, or discontinue the Service (or any part thereof) at any time, with or without notice. We are not liable for any losses resulting from such changes.
19. Termination for Convenience
pluug.io reserves the right to suspend or terminate the Service or your access to it at any time, with or without cause or notice. We are not liable for any losses resulting from termination. These Terms will continue to apply to obligations or actions prior to termination.
20. Non-Transferability
Your rights to use the Service are personal to you and cannot be transferred or assigned without pluug.io’s prior written consent.
21. Exclusion of Warranties
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to accuracy, reliability, or completeness of information, to the fullest extent permitted by law. We do not guarantee that the Service will be error-free or uninterrupted.
22. Cookies and Tracking Consent
pluug.io uses third-party analytics services (e.g., Google Analytics) to monitor and analyze Service usage. These services use cookies and tracking technologies to collect data, helping us improve the Service. By using the Service, you consent to such tracking. You may manage your tracking preferences through your browser settings or, where applicable, via options we provide. See our Privacy Policy for details on data collection and your rights under applicable privacy laws.
23. App-Specific Terms
Upon the availability of the pluug App, additional terms may apply to comply with App Store and Google Play policies or to address app-specific features (e.g., push notifications). Such terms will be provided at the time of the app’s release and will supplement these Terms.
24. Privacy and Compliance with Laws
By using the Service, you agree to comply with all applicable local, state, and federal laws, including cannabis regulations in your jurisdiction. You acknowledge that cannabis remains illegal under U.S. federal law, and pluug.io does not promote or facilitate illegal activity. See our Privacy Policy for data handling details.
25. Indemnification
You agree to indemnify, defend, and hold harmless pluug.io, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Service, your violation of these Terms, or your submission of content that infringes third-party rights or violates applicable laws.
26. Dispute Resolution
Any dispute arising out of or relating to these Terms or the Service will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be conducted in Maricopa County, Arizona, unless otherwise agreed, and each party will bear its own costs, except as provided by AAA rules. You waive your right to participate in a class action lawsuit or class-wide arbitration. Notwithstanding this, either party may seek injunctive relief in a court of competent jurisdiction for matters involving intellectual property or equitable claims.
27. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona and applicable federal laws of the United States, without regard to Arizona’s conflict of law principles. Any dispute, claim, or legal action not subject to arbitration shall be resolved exclusively in the state or federal courts located in Maricopa County, Arizona. By using the Service, you consent to the jurisdiction and venue of such courts.
28. Limitation of Liability
To the fullest extent permitted by law, pluug.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Service. Our total liability for any claim under these Terms shall not exceed $100.
29. Severability
If any provision of these Terms is found unenforceable or invalid, the remaining provisions will remain in full force and effect.
30. Changes to These Terms
pluug.io may update these Terms at any time by posting the revised version here and updating the “Effective Date.” We may notify you of significant changes via email or the Service. Your continued use after such changes constitutes acceptance of the revised Terms.
31. Contact Us
For questions about these Terms, contact us at: yo@pluug.io